Privacy Policy

Privacy is an important issue with us. This statement covers the privacy policy for DiaryBook for both data we hold about you and your practice/company (your details) and the data we hold about your contacts/patients (your customer's details).

We will not disclose or sell any of your details or your customer's details to any third party for the purposes of marketing. However, there are some extraordinary circumstances where we may disclose your details as part of the operation of our site. By accepting the Terms of Service for DiaryBook, you expressly consent to such use and disclosure of your personally identifiable and other personal information.


We ask you to provide information when you register with DiaryBook. This information may include your name, email address, mailing address and phone numbers.

It is the policy of DiaryBook to respect the privacy of its members. We may aggregate personally identifiable information and disclose such information to third parties in aggregate for a number of business purposes, including running and enhancing the services, but in these situations we do not disclose to other entities any information that could be used to personally identify you. In the course of using our site and our services, we automatically track certain information about you. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address. We use this information in the normal operation of the site and we may disclose this information on an aggregated basis.

We use cookies on our site. They are used both as part of our service and as part of our marketing endeavours. Cookies are stored on your hard drive, not on our site. You are always free to decline our cookies if your browser permits, although this may prevent us from providing you with a workable service.

If you send us correspondence, such as emails or letters, or if other users or third parties send us correspondence about your use of our services, we may collect such information into a file specific to you. We use information in the file we maintain about you, and other information we obtain from your current and past use of the service, to resolve disputes, troubleshoot problems and enforce our user agreement.


DiaryBook will never disclose any details of your customers or patients to any third party. In addition we will endeavour to protect your data from unauthorised access to the best of our abilities.

We understand that we do not own this data and that you may request a full electronic copy of it at any time and have it wholly removed from DiaryBook's system. DiaryBook, and its employees, may from time to time need to access such data but only in the maintenance and support of the service.

DiaryBook provides you encrypted access to your client details using at least 256-bit SSL security.


As part of our service, we will send to you periodic emails containing information about us, updates on new service features, updates on new special offers, service usage tips, information about third party services that are likely to be of interest to our members, and member satisfaction questions. If you do not want to receive these emails, at any you can opt-out using links within any of these emails or by contacting DiaryBook. In addition to the periodic emails, we may use your email address to send you administrative notices about your account (such as notices about service disruption). If you do not want to receive these emails, at any time you can cancel your service notifying us via email that you wish to cancel your account.


Unfortunately (and notwithstanding anything to the contrary in this policy), due to the existing regulatory and technical environment, we cannot guarantee that all of your communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access your transmissions or communications. Further, we can (and you authorise us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate.

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